Last updated: February 28, 2026
These Terms of Service ("Terms") govern your use of the GoGaijin mobile application and the GoGaijin Connect website, operated by LopezLabs (Esteban Lopez).
By using the GoGaijin App and the GoGaijin Connect Website, you agree to these Terms.
GoGaijin provides information to help users find English-speaking services in Japan.
We do not guarantee the accuracy, availability, or quality of third-party services listed.
You agree:
GoGaijin may include information about third-party businesses. We are not responsible for their actions, services, or outcomes.
If payments are offered, all fees are disclosed prior to purchase.
Unless required by law, payments are non-refundable.
To the maximum extent permitted by law, LopezLabs (operated by Esteban Lopez) shall not be liable for indirect or consequential damages arising from use of the Service.
We may suspend or terminate access to the Service at any time if these Terms are violated.
These Terms are governed by the laws of Japan.
Questions about these Terms can be sent to: info@gogaijin.me
LopezLabs (Operated by Esteban Lopez)
LopezLabs is an unregistered trade name operated by an individual.
〒168-0065 Tokyo, Suginami-ku, Hamadayama 3-26-2, Hamadayama Doeru A
070-4310-5574
Business Hours: 10:00 – 18:00 (excluding weekends and public holidays)
There are no additional fees beyond the price displayed in the Apple App Store.
All payments, taxes, and transaction processing are handled directly by Apple. Any applicable taxes or fees are determined by Apple and shown to the user at the time of purchase.
Purchases made through the Apple App Store are subject to Apple's refund policies.
We do not directly process refunds or exchanges. Customers may request a refund through Apple using their Apple ID, in accordance with Apple's terms and conditions. Refund eligibility, timeframes, and approval are determined solely by Apple.
For assistance, users may contact Apple Support at: https://reportaproblem.apple.com
The app and any purchased features or subscriptions are delivered digitally via the Apple App Store.
Access is typically granted immediately after purchase or download, subject to Apple's processing and network conditions.
Payments are processed by Apple through the Apple App Store.
Accepted payment methods are those supported by Apple in the user's country or region, which may include credit cards, debit cards, Apple ID balance, and other Apple-supported payment options.
Payment is processed immediately at the time of purchase or subscription confirmation through the Apple App Store.
Prices for the app, in-app purchases, and subscriptions are displayed on each product page within the Apple App Store.
All prices include applicable consumption tax, as determined by Apple based on the user's country or region.